Contact Us Pay With Confidence Via Paypal With Your Credit Card or Cash Using Our Secure Shopping Cart Facitity ... Payment can be made using Paypal with your Credit Card or by eCheque, via the secure Shopping Cart on this site. Paypal offers the world's most advanced proprietary fraud prevention systems. If you wish to contact me regarding alternative method of payment for your items, please email me (Margaret) at: enquiries@hatshow.com.au. Feedback I would love to receive feedback from you if you have purchased any of my items. Please email : Margaret enquiries@hatshow.com.au Delivery ... PLEASE NOTE: FLAT POSTAGE RATE WITHIN AUSTRALIA: $10.00 AUD ALL PARCELS SHIPPED TO AUSTRALIAN ADDRESSES WILL NOW BE SENT BY EXPRESS POST - PROVIDING THEY FIT INTO AN EXPRESS POSTAGE SATCHEL. ORDERS REQUIRING PACKAGING IN BOXES WILL BE CHARGED THE SAME FLAT RATE ($10.00), BUT WILL BE SHIPPED BY REGULAR MAIL. By accepting Express Parcel delivery, your package is given a Receipt Number which is proof of postage. The package delivery can be confirmed on the Australia Post website. By accepting Registered Post, an additional $2.70 AUD is applied to your Standard or Express delivery charge. This provides up to $100 insurance and will require a signature at the receiver's address and your package is traceable! We recommend having your parcel delivered by Registered Post. All International Orders - Minimum international airmail postage (for packages under 500gm) is AUD15.00. If you have any questions regarding shipping for your purchase, please contact me: Margaret at enquiries@hatshow.com.au. Returns ... All items are checked for quality before shipping. If you feel you need to return an item because of faulty workmanship, I accept returns in the same condition that they were received in, within 14 days of placement of order. If you are not happy with the item you have purchased I will exchange or refund your payment on return of the item in new condition. Head Measurements ... The hats listed are made to fit a 22inch (56cms) head, which is average size, unless stipulated in the item description. I will make custom sizes on request, whenever possible. To measure your head: Please measure around the widest part of your head with a tape measure (just above your ears, with the tape meeting at the centre of your forehead, just above your eyebrows). Then, measure from the hairline at the nape of your neck, over the top of your head, to just above your eyebrows, or where you want the edge of the hat to sit. Please use the measuring instructions above to check the size of your head when ordering and if you require a larger or smaller size, email your measurements to me to confirm that I am able to make you another hat in the style and colour you want, in your correct size. Please contact me if you require further assistance: (Margaret) enquiries@hatshow.com.au or + 61 (0) 400 131 042 |